Privacy Policy

Privacy Policy

Last Updated: 25.11.2024

1. Introduction

Welcome to GCSE Doctor ("we," "us," or "our"). We value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you interact with our services, including our website www.gcsedoctor.co.uk and any related offerings.

2. Information We Collect

2.1 Personal Information

When you engage with our services, we may collect the following personal information:

  • Name
  • Email Address
  • Phone Number
  • Child's Academic Information (e.g., subjects of interest, academic goals)

3. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To provide assessment reports, free resources, and personalised educational content.
  • Communication: To send newsletters, updates, and information about our services with your explicit consent.
  • Marketing: To inform you about our tutoring services and special offers, provided you have opted in.
  • Improvement: To enhance our services based on feedback and usage patterns.
  • Legal Obligations: To comply with applicable laws and regulations.

Our processing of your personal data is based on:

  • Implied Consent: You have given clear consent for us to process your personal data for specific purposes.
  • Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, except where such interests are overridden by your data protection rights.

5.1 Obtaining Consent

  • Consent is implied when you voluntarily provide your personal information and explicitly agree to our use of it by entering your information on our sign-up form in accordance with our privacy statement.
  • You will be informed about the specific purposes for which your data will be used.

5.2 Withdrawing Consent

  • You have the right to withdraw your consent at any time.
  • To unsubscribe from our communications, click the "unsubscribe" link in any email or contact us at info@gcsedoctor.co.uk

6. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies who assist us in operating our Website and conducting our business, bound by confidentiality agreements.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

We do not sell or rent your personal data to third parties.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Measures include:

  • Secure Servers
  • SSL Encryption
  • Regular Security Assessments

8. Data Retention

Your personal data will be retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data under certain conditions.
  • Restriction: Request restriction of processing your data.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to processing your data for direct marketing.
  • Automated Decision-Making: Not to be subject to decisions based solely on automated processing.

To exercise your rights, please contact us at [email protected].

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. For detailed information, please refer to our Cookie Policy.

Our Website may contain links to external websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

12. Children's Privacy

Our services are intended for parents and guardians. We do not knowingly collect personal data from children under 13 without parental consent. If you believe we have collected such information, please contact us to have it removed.

13. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data.

14. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

GCSE Doctor
Email: info@gcsedoctor.co.uk
Phone: 07404 969 774